CUSTOMER SUPPORT OFFICER

  • Location:
  • Salary:
    negotiable
  • Job type:
    Full-Time
  • Posted:
    2 years ago
  • Category:
    Customer Service
  • Deadline:
    Open
  • Languages:
    English, Spanish

IQ Option is an Investment Firm and an international software developing company and its
main product is the online trading platform. For the past 4 years, we have reached one of the
first positions of world leaders in online trading. As a leading CySec registered company, we
have received several awards, including The Award of Financial Excellence 2017 by the
Academy of Interactive & Visual Arts, achieving a significant impact on the Trading industry.
IQ Option brand is active in over 230 countries operating in more than 13 languages. We have
now introduced Forex, Cryptocurrencies, CFD’s and Digital Options.

Responsibilities of our future teammate:

➢ Answering incoming calls and managing large amounts of tickets and chats
➢ Providing information about the product (including the trading process, all aspects of the
instruments we offer, main principles of the market, technical basis, trading patterns)
➢ Researching answers or solutions as needed
➢ Identifying and assessing customers’ needs to achieve satisfaction

Our requirements:

➢ Fluency in English and Spanish (written and spoken)
➢ Excellent knowledge of Microsoft Office and proficient computer skills
➢ Highly motivated and pleasant personality
➢ High typing speed
➢ Should be available to work occasional nights, public holidays and weekends according
to the schedule
➢ Successful candidates should be expected to start immediately and/or not later than 4
weeks once the offer has been made

What do we offer:

➢ Competitive Remuneration (plus commission), 13th salary and paid education
➢ We have many lectures about the product, trading process and rules which will help you
to get a complete understanding
➢ Friendly, enjoyable and positive environment
➢ Many corporate bonuses and incredible corporate events
➢ Gym, climbing wall, ping pong, arcades, foosball, a slide inside the office, in-house
massage therapy, tennis, football and basketball as well as personal trainings!
➢ Free Language Courses (Greek, English & Russian)
➢ Unlimited free food (breakfast and lunch buffets)

We have a referral program! We are paying €500 for every successful recommendation!

Please send your CV to [email protected] stating the position, we will be glad to meet
you!

Find us on Facebook: https://www.facebook.com/iqoptionhr/

Note: All and CVs and Cover Letters will be treated with strict confidence. IQ Option is an equal
opportunity employer.

location